Recent Articles
Refunding Transaction Payments
Occasionally, your Users may approach you asking that you refund back Funds that they have spent with you through Payments. Should you choose to honour their request, how to approach refunding a Transaction Payment made by a User depends on how the ...
Milnor Washers
This note covers reader installation on Milnor washers. The reader uses pulse control to start the machine Parts Reader (with Generic Relay board - ASSY-02-02-11) Cable harness Power supply Installation Before proceeding, you should assign numbers to ...
Handling Chargebacks and Disputes for Credit/Debit Transactions
What are Chargebacks With Credit/Debit Transactions as made by Users, either at the PinPads of the VAC Kiosks, or through Online Payments with the LaundryCat App, there is a possibility that a Chargeback could be filed afterwards by the Account ...
Fortis Merchant Online Access - Commerce Control
This article contains information on how you can access an online portal which can be used to check things related to your Fortis merchant account. We recommend setting up your access as you may sometimes need to check on the payment processor's side ...
Reader Network Communication Issues - Interference & Obstruction
The Readers wirelessly communicate with VAC01 in order to send Usage and Status Records, and to receive Commands and Updates. They do so via Zigbee Wireless Communication Technology . Some key characteristics of Zigbee being; - it operates in the ...
Popular Articles
Reload Bonuses
You can configure the Value Add Center (VAC) to add an extra bonus value to the laundry card's balance whenever certain value purchase criteria is met. There are several options to control when and how much bonus value is added. Here are just some ...
Getting Started
Using the Laundro Portal The Laundro Portal is a web-based application that's used to manage your Laundroworks card system. It provides extensive real-time reporting, and can be used for troubleshooting and configuring the many parameters of the card ...
Management Card and other System cards
System cards refers to cards any card that is not a regular user (or store) card. This includes the Management card, Activation Card, Collection Card. If you misplace any System card, you can create a new one by converting a regular user card into ...
Frequently Asked Questions (FAQ)
How do I order more laundry cards? New laundry card orders are made through your dealer. If your dealer requires your Card-ID, this will usually be found on the back-side, in the lower right corner: Contact our support team if you do not know who ...
Drawings and Dimensions
Attached are the drawings and dimensions To be clear - for the Back-door, Touch VAC (All-In-One), the box that sits inside the wall is 23" x 23".
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