Recent Articles
Change of Ownership
If you are selling the business with the Laundroworks system, please complete the Laundroworks Change of Ownership form. Either the Seller, or the Buyer, can complete this form; but it is important that ALL information is accurate, and the form is ...
Installing Verifone P630 PINpad (Credit Card terminals)
This article is for customers who've received a Verifone P630 PINpad terminal (for new or existing store locations) and need to install it into the Value Add Center kiosk. Required Parts - Verifone P630 PINpad Kit Will include the Verifone P630 ...
E-mech Push to Start
This article covers Alliance e-mech top-load small chassis washers and dryers. The integration uses pulse control. The article covers the old models and the newer production models Parts required Reader (with Generic Relay board) Cable harness ...
Installing Stripe S700 PINpad (Credit Card terminals) - US Customers
This article is for customers who've received a Stripe S700 PINpad terminal (for new or existing store locations) and need to install it into the Value Add Center kiosk. Required Parts - Stripe S700 PINpad terminal will include an Ethernet Hub, a ...
Refunding Transaction Payments
Occasionally, your Users may approach you asking that you refund back Funds that they have spent with you through Payments. Should you choose to honour their request, how to approach refunding a Transaction Payment made by a User depends on how the ...
Popular Articles
Reload Bonuses
You can configure the Value Add Center (VAC) to add extra bonus value, to a laundry card's balance, whenever certain value purchase criteria is met. There are several options to control when and how much bonus value is added, but are just some ...
Usage and Instruction Posters for Customers
Attached to this article are several printable posters for general Laundroworks System Usage and for Downloading and Promoting the LaundryCat Mobile App. Laundroworks System Usage - English Language, Portrait Layout - English Language, Landscape ...
Getting Started
Using the Laundro Portal The Laundro Portal is a web-based application that's used to manage your Laundroworks card system. It provides extensive real-time reporting, and can be used for troubleshooting and configuring the many parameters of the card ...
Management Card and other System cards
System cards refers to cards any card that is not a regular user (or store) card. This includes the Management card, Activation Card, Collection Card. If you misplace any System card, you can create a new one by converting a regular user card into ...
Frequently Asked Questions (FAQ)
1) How do I order more laundry cards? New laundry card orders are made through your dealer. If your dealer requires your Card-ID, this will usually be found on the back-side, in the lower right corner: Contact our support team if you do not know who ...
Self help