Recent Articles
Configuring the LaundryCat App
LaundryCat is the mobile app that allows your customers to interact with the machines in your store, using their phone as a virtual laundry card, as opposed to needing a physical laundry card to start machines. If you've signed up to enable the ...
How-To Use the WashLynx App
To start using the WashLynx, you first need to download WashLynx on a compatible device, create a WashLynx App account and register it to a location by tapping your device to a VAC kiosk, or Card Reader in the location. Once the new account is ...
How to Update Your LaundroPortal Payment Method
Beginning in August 2026, Laundroworks billing management is moving to a new Billing section: You'll be prompted to select and assign a payment method to the main account, as well as each individual location under your Support ID. You must take this ...
Introducing the Cents Operator Shop
The Operator Shop is a new web shop built for Laundroworks laundromat operators. It’s the easiest place to initiate laundry card orders, track order status, and stay connected with both Laundroworks and your distributor throughout the process. ...
Universal Pulse Dryer [29] / Quarter Multi-Pulse [14] Control Types
Overview This article explains the use of our different Multi-Pulse Control Types ("Universal Pulse Dryer [29]" and "Quarter Multi-Pulse, No Busy [14]"): With our default Control Types, our Card Readers normally only send 1 Pulse to the machines to ...
Popular Articles
Usage and Instruction Posters for Customers
Attached to this article are several printable posters/signs for general Laundroworks System Usage. Poster Printing & Display Guidelines Print Size These posters are sized at 8" × 10" and ready to print — a standard poster size. Where to Print 8×10 ...
Reload Bonuses
You can configure the Value Add Center (VAC) to add extra bonus value, to a laundry card's balance, whenever certain value purchase criteria is met. There are several options to control when and how much bonus value is added, but are just some ...
Getting Started
Using the Laundro Portal The Laundro Portal is a web-based application that's used to manage your Laundroworks card system. It provides extensive real-time reporting, and can be used for troubleshooting and configuring the many parameters of the card ...
Management Card and other System cards
System cards refers to any Laundroworks card that is not a regular user (or store) laundry card. This includes the Management Card, Activation Card, Collection Card, along with a few other System card types. If you misplace any System card, you can ...
Frequently Asked Questions (FAQ)
1) How do I order more Laundry Cards? New Laundry Card orders are made through your dealer and can be initiated directly from the Laundro Portal, using the Cents Operator Shop: Review our Cents Operator Shop article for details on how to place an ...
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