Related Articles
New Installation Recommendations
Overview The system is comprised of card readers and one or two Value Add Center (VAC) kiosks. The readers are wirelessly networked to VAC01, which contains the wireless gateway for the reader. The wireless technology uses proprietary protocols and ...
Card Design Options and Requirements
There are two options for the card design for your store. Please specify to your dealer the option that you prefer and provide the dealer with the necessary files and text/wording Option 1: Store artwork/logo with text Front-side We can apply your ...
Bill Acceptor Issues
General troubleshooting steps 1. Remove the bill box (the main compartment holding your bills) and check for jams 2. Check the online LaundroPortal for any specific error messages related to the bill acceptor 3. Check for any Diagnostic/Status LED on ...
Handling Chargebacks and Disputes for Credit/Debit Transactions
What are Chargebacks With Credit/Debit Transactions as made by Users, either at the PinPads of the VAC Kiosks, or through Online Payments with the LaundryCat App, there is a possibility that a Chargeback could be filed afterwards by the Account ...
Usage and Instruction Posters for Customers
Attached to this article are several printable posters for general system usage and for downloading the LaundryCat Mobile App.