Fortis Merchant Online Access - Commerce Control
This article contains information on how you can access an online portal which can be used to check things related to your Fortis merchant account.
We recommend setting up your access as you may sometimes need to check on the payment processor's side of things, especially when doing things related to refunding value directly to a customer's credit/debit card, or checking things related to any chargeback claims.
Below you will find information about how to sign up, along with a training demo video to review, and a .PDF document (which is attached at the bottom of this article).
If you need additional assistants related to Commerce Control, feel free to reach out to Fortis support directly: support@fortispay.com
Enrolling in Commerce Control (formerly Business Track)
Commerce Control (formerly Business Track), a ClientLine product,
is your online merchant portal for access to your merchant statements, chargeback history, deposit history, and more.
To enroll in Commerce Control, go to: www.commercecontrol.com and select ‘Sign up’.
Note: Please have your merchant information ready as it will be required to complete registration and obtain your credentials(Merchant ID number, EIN/SSN, banking information, etc.).
The following link provides an in-depth training demo of the site and reporting features.
We also recommend using the resources within the online reporting tool for self-guided assistance.
If you need further assistance with Commerce Control, please contact Customer Service at:
(855) 465-9999, Option 2.
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