Reader not reacting to cards

Reader not reacting to cards

If you bring a laundry card to the reader and there's no response on the LCD display (the reader continues to say Place Card Above), try rebooting the reader by power cycling the laundry machine (remove power to the laundry machine for a few seconds and then plug the power back in).

You will also want to contact Laundroworks support as there could be a remote firmware update available to fix this problem.


    • Related Articles

    • Discount Cards/Administered Accounts

      You can configure any regular user card to always have a specified discount off of the currently displayed vend price. For instance, you might have special cards for seniors that give 10% off; or cards for your nightly wholesale customers with 40% ...
    • Replacing Card Reader Boards

      For malfunctioning readers, you'll be replacing only the circuit board inside the reader's enclosure. There are generally two stages to this: Stage 1: - Installing the replacement reader board into the reader enclosure - Numbering the new reader ...
    • Portal says "Timeout - check reader/machine"

      Issue: One or more of the readers are reporting Timeout - check reader/machine on the web Portal. Note: If ALL readers Timedout first check to make sure that VAC01 is online and does NOT have a WNC error. If VAC01 is offline, or has a WNC error, this ...
    • Replacing the Card Dispenser's RFID Reader Board

      Step 1: Power off the VAC Step 2: Locate the Reader board for the Card Dispenser. If you have a back access door VAC, your reader can be seen behind the card Dispenser stacker as shown below: Step 3: Remove the 5 Pin Connector from the Board: Step 4: ...
    • Banned Cards

      How to Ban a card? To Ban a Card, use the Ban Cards function on the right hand side on your portal access under Management Tools or click on Card Tracker followed by typing the Card number and then click on the "Ban Card" tab to make the request. ...