Parameter | Description |
Payments | The total value payments from all sources - cash, credit/debit cards, online loading |
New Card Dispensed | The total number of new cards that got dispensed through the VAC |
Payments for New Cards | The total value charged for new cards dispensed |
Net Payments (Total - New Card) | This is just Payments minus Payments for New Cards |
Applied Surcharges (Credit/Debit/Web) | This is the total Credit/Debit card surcharges that were collected during the given reporting period. This figure is NOT included in any revenue or payment numbers. Note: This field will not be present if not applicable in your configuration (or no surcharges were collected during the given period) |
Bonus Payments [optional] | The total value of all bonus payments given towards the balance as a result of reload bonus promotions. Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Promotions Payouts [optional] | The total value of all payments given towards the balance as a result of a promo code redemption. Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Free Dry Payouts [optional] | The total value given towards the Free Dry Balance on the card. This is provided by readers on washers as a result of the Free Dry Promotion. Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Machine Cycle Revenue | The total value of all transactions at the readers from using the user (or store) card. This includes laundry machine cycles, vending machine purchases, Point-of-Sale reader transactions. ![]() This does NOT included cycles or any transactions from using the Management Card. |
Free Dry Redeemed | The total value of all transactions at the reader from using the user (or store) card and where the money was deducted from the Free Dry Balance. Note that total is part of the Machine Cycle Revenue. For example, if you used paid $5 for a washer, received $0.50 towards the Free Dry Balance on the card, and then paid $0.25 for a dryer, the Machine Cycle Revenue would increase by $5.25 while the Free Dry Redemeed would increased by $0.25 Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Average Revenue per Machine | Machine Cycle Revenue divided by the total number of readers (at the time of running the report). |
Direct Machine Cycle Revenue (Total - Free Dry Redeemed) | The total value of all transactions at the readers from using the user (or store) card, minus the total Free Dry Redeemed value |
Number of Cards Used | Number of unique cards that have had transactions during the time window of the report. This is a good indicator of the number of customers using the system. In reality the actual number of customers will be less than this amount since a customer can own multiple cards. |
Number of Portal Loads | Total number of Portal load transactions. A Portal Load is a transaction executed from the LaundroPortal to add value to a card (without any actual payment required). |
Portal Load Total Value | The total dollar value of the Portal Load transactions. |
Number of Management Loads | Total number of Management Loads transactions. A Management Load is a transaction executed directly at the Value Add Center kiosk's administration section to add value to a card (without any actual payment required). Such a transaction requires a Management card and a corresponding PIN in order to access the administration section. This can only be done on VACs with a touch-screen. Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Management Load Total Value | The total dollar value of Management Loads Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Management Debit Total Value | The total dollar value of Management "Change Balance" requests that result in a decrease of the balance on a customers card Such a transaction requires a Management card, and a corresponding full access PIN, in order to access the administration section. This can only be done on VACs with a touch-screen. Note: This field is not present in the report if not applicable in your configuration (or no such transactions were made). |
Number of Management Card Starts | Total number of transactions to start machines using the Management card. |
Management Card Total Cycle Amount | The total dollar value of the cycles started by the Management card. |