Dispensing Cards and Merging Balances Directly at the Value Add Center

Note: In order to use all the features listed in this article, your Value Adding Center (VAC) needs to be:

 - equipped with a touch screen monitor

 - equipped with a VAC4 control board (black control board shown below)

Dispensing a Card using a Management Card:

You can use a Management Card to dispense a new card, with a value preloaded onto it, directly from your VAC Kiosk

Step 1:

Place a management card on the VAC's card holder, and enter the Full Access PIN for that management card.

(see this article if you don't have the PIN: Management Card and other System cards)

Once you've input the PIN, you will see the following screen (only the Full Access PIN has access to this feature):

Step 2:

Select the "Dispense Card" button from the menu. The following screen will ask you for a "Preloaded Balance". This will be the amount that you would like to preload the card with.

If you are dispensing a card, for the purpose of converting it into a new system card, you can leave this preloaded balance field at $0.

Once you've input the preloaded balance amount, press the "Dispense Card" button. A new card will then be dispensed from the VAC, with the amount you've entered, preloaded onto it. 

Remove the Management Card to return the VAC to it's home idle screen

Merge Balances using a Management Card:

If a customer has more than 1 laundry card, and they would like the balances merged onto a single laundry card, this operation can be preformed at a VAC kiosk using a Management Card.

Step 1:

Place a management card on the VAC's card holder, and enter the PIN for that management card. This will bring up the following screen (depending on which PIN is entered):

Note: If you don't see the "Merge Balances" button on these screens, please contact support to have the software on your VACs updated

The Full Access PIN screen is shown on the left; the Limited Access PIN screen is shown on the right:

Step 2:

Select the "Merge Balances" button from the menu. You will then be asked to place the Users First laundry card

Note: Which ever card you place LAST will be the card that all the balances are merged onto

Step 3:

Once the first user card is placed, the screen will display some information about this card. Press the "Merge to Second Card" button to move on to the next step.

Step 4:

You will then be asked to place the second user card into the VAC's card holder. As soon as the second card is placed, the balance of the first card will be merged with the balance of the second card.

Step 5:

The next screen will show a summary of the merge balance operation. The merge is now complete and you can remove the users laundry card to return the VAC to it's home idle screen.

However, if you needed to merge more than 2 laundry card balances, you can press the "Continue Merge (to another card)" button and continue the merging process until all the customer's cards are merged.

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