Management Card and other System cards
System cards refers to any Laundroworks card that is not a regular user (or store) laundry card.
This includes the Management Card, Activation Card, Collection Card, along with a few other System card types.
This includes the Management Card, Activation Card, Collection Card, along with a few other System card types.
If you misplace any System card, you can easily create a new one by converting a regular user card into whichever system card you may need for your store.
Just follow the instructions in our Creating New System Cards article, if you need to create a new system card for your store.
Management Card
This card (labeled Property Management Card) does a few things:
- Starts machines for free.
It has an unlimited balance. It is commonly used by attendants for Wash and Fold. The card has a 10-digit number and is fully tracked online, just like regular user cards. Wash/dry cycles started using the management card do NOT accrue under the revenue accounts in the web reporting system; the cycles accrue under the Management Card use accounts. - Administrative use at the Value Add Center (Touch screen models ONLY!)
The management card can be used to add value (or change the balance) of any user card directly at the VAC. It can also be used to dispense new cards with value.
Simply place the card into the card holder and enter the 4-digit PIN.
Notes about different PIN access levels:
- Provide the Full Access PIN to a Management Card holder to allow them to carryout balance updates and the dispersement of user laundry cards.
- Provide the Limited Access PIN if you'd like to limit the Management Card holder to only viewing User Card Statuses and Employee Tracking features.
- You do NOT need to provide a Management Card holder with any PIN number, as the card will still be able to start machines, without requiring any PIN.
Below is a picture of what the Management Card screen looks like when using the Full Access PIN vs using the Limited Access PIN:
Retrieving the 4-digit PIN for any existing Management Card
Each management card is protected by a 4-digit PIN when used at the VAC.
You can obtain the card’s PIN from the Laundro Portal directly, by clicking the Card PINs link and entering the 10-digit number on the back of the card.
- The PIN cannot be changed. Every Management Card has different 4-digit PIN that is created by the system when the card is created.
- If you don't want store attendants using the Management card at the VACs, simply do not disclose the PIN
- If a Management card is lost, you can ban it, just like a regular user card.
Management Cards verses Administered Cards:
On your Laundro Portal, you will see an option called Administrated Accounts under your Management Tools section:
This is a section where you are able to apply a specified discount to any regular user laundry card.
See our article about Discount Cards/Administered Accounts for more information about the Administered Accounts section.
If you are looking for a list of all the Management Cards associated with your store, you can use the Card Report.
See our article about the Card Report for more information.
Collection Card
This card is used to track cash collections and reset the bill counters.
When collecting cash from the bill acceptor inside the VAC, simply place this card into the VAC's card holder and the system will register a collection, and display the message Coll Registered and then Remove Card on the VACs display:
Once you see the Remove Card message, you can remove the collection card from the VAC card holder as the cash collection has been registered successfully.
Registering a collection tells the online system to reset the counters that are displayed on the VACs status section of the Laundro Portal:
It will also generate a collection report that can be viewed inside the Collection Report, which shows how many bills and total money that should have been collected.
Use of the collection card is NOT required, but it is recommended.
If using the collection card, whenever you collect cash from the bill acceptor, present the Collection Card to the VAC so that you can benefit from cash reporting and audits (you can register the cash collection either before remove the cash, or after removing the cash. The order does NOT matter, as long as no new money is inserted between collecting the cash and registering the collection).
If using the collection card, whenever you collect cash from the bill acceptor, present the Collection Card to the VAC so that you can benefit from cash reporting and audits (you can register the cash collection either before remove the cash, or after removing the cash. The order does NOT matter, as long as no new money is inserted between collecting the cash and registering the collection).
Note: If you forget to use the Collection Card during a cash collection, this will throw off the next Collection Reports figures.
If you notice that a collection report was missed, it is recommend that you empty the cash box and register a new collection to reset all of the counters
so that any following collection reports will record accurate figures.
Activation Card
This card is used to activate new card readers and VAC control boards, with identification and security information related to your specific store location.
It is only used during new system installation, or to activate new equipment that is showing a "Not Activated" message on it's display.
Related Articles
Creating System Cards
You can convert regular user cards (store cards) into system cards like a Management card, Activation card, or a Collection card. Note: Before starting this process you need to obtain a regular user laundry card that you'd like to convert into a new ...Banned Cards
How to Ban a card? To Ban a Card, use the Ban Cards function on the right hand side on your portal access under Management Tools or click on Card Tracker followed by typing the Card number and then click on the "Ban Card" tab to make the request. ...Discount Cards/Administered Accounts
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