Free Dry Promotion
Overview
With the Free Dry promotion, you enable a secondary balance on the card called Free Dry Balance. When a customer starts a particular washer, that reader adds value to this Free Dry Balance.
For example, you can specify that a 60lb washer adds $1.00, whereas the a 30lb washer only adds $0.50.
When the card is presented to the dryer, the reader will attempt to deduct money from the Free Dry Balance first.
When that balance is depleted, the reader will then deduct money from the primary balance (i.e the paid balance).
When that balance is depleted, the reader will then deduct money from the primary balance (i.e the paid balance).
Notes:
- This promotion does not use the concept of points (like other card systems might); it uses actual dollar values that can be used on dryers only
- The dryer is NOT free in a general sense. The dryer has its nominal vend price. Someone cannot walk off the street and start using your dryers for free.
Example:
|
Operation |
Primary Balance |
Free Dry Balance |
|
Add $10 to a new card |
$10.00 |
$0.00 |
|
Pay for $4 washer which gives $0.80 towards Free Dry |
$6.00 |
$0.80 |
| Pay for $0.30 dryer |
$6.00 |
$0.50 |
|
Pay for $0.30 dryer |
$6.00 |
$0.20 |
|
Pay for $0.30 dryer |
$5.90 |
$0.00 |
|
Pay for $0.30 dryer |
$5.60 |
$0.00 |
Step 1: Configuring Free Dry Amount
You need to specify how much money a particular washer reader adds to a laundry card's Free Dry Balance whenever the washer is started.
This is done by changing the value of a setting called Free Dry Bonus Amount on every washer reader.
This is done by changing the value of a setting called Free Dry Bonus Amount on every washer reader.
The steps are the same as when configuring Vend Prices. In other words, if the washer readers are grouped, you can use the Bulk Pricing feature to change this setting on all readers in the group at the same time.
Or you can configure this setting individually on each reader using the reader's individual settings page.
Or you can configure this setting individually on each reader using the reader's individual settings page.
A example from the Bulk Pricing page:
An example from the reader's individual page:
Note: It is strongly recommend that you put machines into groups, unless you plan on giving out the same amount of Free Dry, regardless of the size of washer that's started by the customer.
If you have not yet put your machine's into groups, check out our Vend Pricing article for instructions on how to group your machines (section titled: "Manage Groups - Creating Machine Groups")
If you have not yet put your machine's into groups, check out our Vend Pricing article for instructions on how to group your machines (section titled: "Manage Groups - Creating Machine Groups")
Step 2: Enabling (and disabling) the Free Dry Promotion
The promotion can be enabled/disabled store-wide using a setting inside VAC01 (the primary Value Add Center).
Click on the wrench icon to access the VAC's configuration page.
Then click Edit VAC Settings and scroll down to the Free Balance Configuration setting.
Then change it to Free Dry and submit the request.
Then change it to Free Dry and submit the request.
The system will automatically update all the readers, and other VACs, to enable the Free Dry Promotion on the individual units.
This may take a few minutes for the system to update this setting on all of your equipment.
A small fire icon next to the reader indicates that the reader has Free Dry Promotion enabled.
You'll want to ensure that all dryers and all washers have the little symbol since both washers and dryers participate in this promotion.
You'll want to ensure that all dryers and all washers have the little symbol since both washers and dryers participate in this promotion.
If after waiting a few minutes, you're still seeing some readers that are NOT showing this fire symbol, it means that the reader is NOT participating in the free dry promotion.
You're able to click into that individual readers settings page to enable free dry on that reader.
To disable the Free Dry Promotion, on VAC01, simply change Free Balance Configuration setting to Disabled
Free Dry Expiry
You can configure an expiry time on the Free Dry balance. For example, you may wish to have the free dry credits on the card expiry 24 hours after the last use of the laundry card. You can configure this in the Bonus section of the Value Add Center kiosk settings page:
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