
Set the pricing of the card reader (this is what customers will pay when they tap their laundry card) using the LaundroPortal.
Issue | Common Cause and Solution |
Machine can be started without needing to use a Laundry Card | The Machine's vend price is currently set at $0.00 If the machine's vend price is set at $0, it goes into a free mode that does not required payment, so the machine can be started without using a laundry card. Make sure the machine's vend price is set to something other than $0.00 so that the machine requires payment before starting |
Tapping a Laundry Card to the reader takes the full payment from the Laundry Card, but only takes $0.25 off the machine's vend price | The machine's coin value setting does NOT match the machine's vend price. Card readers installed on these machines are emulating a coin drop, and only send 1 pulse/"coin" to the machine when a card is tapped to the card reader. By default, the machine's Coin Value setting will be set to $0.25 to work with a coin drop. To allow the card reader to take the full vend price off the machine so it starts from 1 tap of a card, the machine's Coin Value setting must MATCH the machine's vend price. This ensures that the 1 pulse/"coin" the machine gets from the reader satisfies the full vend price of the machine |