Point of Sale (POS) Reader Installation

Point of Sale (POS) Reader Installation

The POS reader is a desktop reader that can be controlled by Point-of-Sale software such as LaundroMAX, TMS/CleanTie, Clean Cloud, or the Point Of Sale Tool within our Portal.  If you're trying to connect one of these packages to the Laundroworks system, ensure you have one of our POS readers, as it is not possible to integrate with a POS system without one of our POS readers!


Installing the POS Reader

1. Set all positions on the DIP switches to Off (Down), expect for #8 which should be On. This will address the reader as POS1 (This is the same process as for laundry machine card readers)
2. Connect the provided power adapter
3. Activate the reader using the Activation card




Notes
Note: The POS reader is wirelessly networked, just like laundry machine readers. There's no wire that needs to be connected from the POS reader to the POS computer; the communication is through the cloud.

When you log into your Portal account, you should see POS1 in the Machines table for your location:


You should also have a Point Of Sale option listed under the Management Tools section for your location:




Do not proceed to configuring the POS software until you see your POS reader online.
Notes
Note: You will NOT see the Point Of Sale menu option in your Management Tools section until you've activated a POS card reader.

Configuring the POS Software

Select the Point Of Sale option found in the Management Tools section, and this will take you to a page where you may:
- obtain credentials/settings to apply to your external Point-of-Sale software
- test and run basic transactions against your Locations POS Readers
- view records of previous Point Of Sale transactions made 

At the top of the Point Of Sale page, you will find the credentials you'll need to enter into the POS system you're integrating with.
Select your POS Provider from the drop down menu, and you will then be shown the corresponding 
Configurations that would need to be applied to your external Point-of-Sale software, in order to link the Laundroworks POS reader to your external POS System:


Notes
If you're not seeing any credentials, and are instead presented with the following screen,
please contact our support team so we can setup an API user that your POS system can use for this integration:

Running a Basic Test Transaction (using only the Laundro Portal):

Below the listed POS credentials, you'll be able to run a basic Transaction against your POS System;
to do this, you will:
  1) Set a Transaction Amount
  2) Chose the Command for the Transaction (i.e. Sale)
  3) Chose the POS Device (the device should be displaying the "Device Online" message)
  4) Optionally, write in a Comment to describe the transaction (i.e. Test Transaction)
  5) Click Run Transaction



This will then trigger the Transaction to be sent to the POS-Reader, which should then prompt for payment for the
custom Amount within a few seconds;
- At this point a Laundry-User-Card must be presented to the POS-Reader within 30 seconds.
- If a Laundry-User-Card is not presented to the POS-Reader within 30 seconds, the transaction will time out and will be cancelled

- If presented within the 30 second window, the reader will charge that amount to the laundry card.
Once complete, a record of the POS Transaction will be shown in the  Point of Sale Requests table at the bottom of the page
- If the transaction was completed successfully, and the Laundry-User-Card balance will be updated, and a Record of the transaction will also
appear for the Laundry-User-Card in the MCU-Logs (aka Reader Logs), and in  Card-Tracker

Supported 3rd Party POS Systems


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