Electrolux: Compass and Clarus Control washers

Electrolux: Compass and Clarus Control washers

This installation article covers Wascomat/Electrolux washers with Compass and Compass Pro controls (the ones with the knob) and the Clarus vibe controls The reader uses serial communication to control the machine, including vend pricing.





Parts

  • Reader
  • Backplate
  • Cable harness

Installation

  1. Before proceeding, you should assign numbers to each of the machines in the laundry room/building. It is highly recommended that you place number labels on each washer and dryer machine.

  2. Set the machine type and number using the DIP switch on the reader circuit board: 



    See  DIP switch settings page to understand how to configure DIP switch positions to set the machine type (washer or dryer) and number. Proceed with installing the reader on the corresponding machine type and number.

  3. Turn machine power OFF!

  4. Remove the coin drop if present

  5. Connect the cable harness to the RS-232 connector
    Notes
    IMPORTANT: the orientation of the connector MUST be correct; and note that orientation is different between Compass and Compass Pro

First generation Compass:



Compass Pro:


6. Proceed to secure the reader to the machine using the nuts

7. Activate reader and set vend prices on the Portal:


Coin+Card (Hybrid)


If you're doing a Coin+Card setup on this machine, you need a secondary harness part 02-06-99, shown below. 


This harness connects to the 4-pin connector on the side of the reader board



In this setup, the coin drop needs to be connected directly to the reader and not to the washer.
So disconnect the 3-wire Coin drop cable from the Washer and splice it to the other end of the cable harness, color for color, like this:




Setting Vend Prices

Set vend prices on the Portal.  See  Vend Prices  article.

Troubleshooting

Below are problems commonly encountered during installation of readers on C-series Dexter machines. For more general reader troubleshooting, see  Reader Support Process

Issue
Explanation and resolution
Washer says "START NOT ALLOWED" when attempting to start the washer The laundry card must be present or close to the reader when you press the START knob. 

Unable to change cycle after starting (regret)
Regret is a concept on compass control washers that allows customers to change a cycle shortly after starting the machine (e.g. go from Hot to Cold). This reader's firmware must be V4.193 or greater to allow cycle price changes after payment has been made. If you need this functionality, contact Laundroworks support and request a firmware update (older readers might not be remotely updatable)


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