Beginning early July, billing management is moving inside your LaundroPortal admin portal. We've done our best to carry your existing payment method over automatically — you just need to log in once to verify it (or add it, if prompted) to keep your subscription active.
Laundroworks is updating how billing works for all customers. Two changes are going into effect:
In-product billing management (Early July).
You can now manage your billing directly in your LaundroPortal admin portal. We've assigned your existing form of payment wherever possible. When you log in, some of you will simply verify that your payment information is correct, while others will see a prompt walking you through adding a payment method. Either way, it's a one-time step that takes about a minute, and no new charges are associated with this update.
Move to 1st-of-month billing (August 1, 2026).
Starting August 1, all software invoices will be issued on the 1st of the month. This aligns your Laundroworks subscription with your monthly financial close cycle, making it easier to reconcile your books.
July 1, 2026: Log in to your LaundroPortal admin portal. Verify your payment method, or add it if prompted. This is required to keep your subscription active.
July 2026: You will receive one prorated invoice covering the days between your current billing date and August 1
August 1, 2026 onward: All invoices will be issued on the 1st of the month going forward.
Log in to your LaundroPortal admin portal on or after July 1, 2026. If your payment method carried over automatically, confirm the information is correct in the new billing management section. If you see an on-screen prompt instead, follow the steps shown to enter your card details and save. You'll be done in about a minute.